This Privacy Policy describes how Bassbet Casino (operated via bass-bet.online) collects, uses, stores, and protects the personal information of users who access and use our services. By registering an account or using our platform, you confirm that you have read and understood this policy.

1. Information We Collect

When you create an account at Bassbet Casino, we collect personal information necessary to operate your account, process transactions, and comply with our legal obligations. This includes the following categories of data.

Registration data includes your full name, date of birth, email address, home address, and phone number. Financial data includes payment method details, transaction history, deposit amounts, and withdrawal records. Identity verification data includes copies of government-issued identification documents and proof of address submitted during KYC. Technical data includes your IP address, browser type, device identifiers, and session logs collected automatically when you use the platform.

2. How We Use Your Information

Bassbet Casino uses collected data for the following purposes. Account management and verification, processing deposits and withdrawals in CAD, fraud detection and prevention, compliance with anti-money laundering obligations, customer support communications, and sending promotional offers where you have given consent.

We do not sell your personal data to third parties. We do not share your data with advertisers outside our platform.

3. Legal Basis for Processing

We process your data on the following legal grounds. Contract performance, where processing is necessary to provide the services you signed up for. Legal obligation, where we are required to collect and retain data under applicable gaming and financial regulations. Consent, where you have explicitly agreed to receive marketing communications. Legitimate interest, where processing is necessary to detect and prevent fraud or abuse of our platform.

4. Data Retention

Bassbet Casino retains account and transaction data for a minimum of five years following account closure, as required by applicable anti-money laundering regulations. Identity verification documents are retained for five years from the date of submission. You may request deletion of marketing preferences at any time.

5. Cookies and Tracking

Our platform uses cookies to maintain session state, track referral sources, and monitor platform performance. Strictly necessary cookies are active at all times. Analytics and marketing cookies are activated only with your consent, which you can manage through the cookie preference panel on the site.

6. Third-Party Processors

We share data with third-party service providers only where necessary to operate our services. These include payment processors handling CAD transactions, identity verification services for KYC compliance, and analytics platforms for site performance monitoring. All processors are required to maintain appropriate data protection standards.

7. Your Rights

You have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data subject to legal retention requirements, object to or restrict certain types of processing, and withdraw consent for marketing communications at any time.

To exercise any of these rights, contact our support team via live chat or email from your registered account.

8. Security Measures

Bassbet Casino uses TLS 1.3 encryption on all connections between your browser and our servers. Payment data is processed through PCI DSS compliant payment systems. Internal access to personal data is restricted on a need-to-know basis with access logs maintained.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our operations or legal obligations. Material changes will be communicated via email to registered account holders at least 14 days before they take effect. Continued use of the platform after that date constitutes acceptance of the updated policy.

10. Contact

For privacy-related queries, contact the Bassbet Casino data protection team via the support centre. Our team is available 24 hours a day through live chat and via email response within four to eight hours.